Hi, I’m Stephanie!

I’m an Experience Research Strategist that specializes in quantitative analytics, mixed methods storytelling, strategic alignment, and mentorship. I am currently a CX Strategist at Verizon Connect.

Click here to read my Master’s thesis in the Journal of LGBT Youth.

Or take a look at some of my work below!

Professional Work

  • Reveal Coaching

    End to End Project Research

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  • Designing a Student Mentorship Program

    Creating a mentorship process in collaboration with Georgia Tech’s MS-HCI program

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  • Driver Exoneration

    Journey mapping the driver and safety manager experience

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Academic Work

  • Crossroads

    A Transgender Education Platform for Greek Life Students

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  • Verizon Connect Internship

    Optimizing Hum Product Engagement

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  • Jamba App Redesign

    Information Architecture and Experience Overhaul

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  • The dPod

    Delivery Biker Assistive Order Tracker

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  • Physical Prototyping for HCI

    A Physical Prototyping Skill Showcase

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And just for fun…